Getting Started FAQs

Getting started takes just a few minutes:

1. Sign up at app.abundly.ai/signup — free trial, no credit card required
2. Create an agent from scratch or clone one from our Use Cases
3. Configure and test — tell it what to do, enable capabilities, and refine until you're happy

For a complete walkthrough, see our Getting Started Guide.

There are two ways to pause an agent:

1. From Agent Management: Go to Agent Management → Agents tab, find your agent, and use the On/Off toggle in the Status column
2. From the agent itself: Go to Settings → Main Settings → Actions and toggle the agent off

While paused, the agent stops processing triggers, scheduled tasks, and incoming messages — but stays fully configured and ready to resume anytime.

For more details, see our Agent Management documentation.

Agent instructions are like a job description - they define what your agent should do, how it should behave, and provide necessary context. Here's how to write effective instructions.

Two Ways to Create Instructions

1. Direct editing - Click "Instructions" in the agent navbar to write and edit directly
2. Conversational configuration - Chat with the agent and ask it to update its own instructions based on the conversation

The Recommended Workflow

1. Start a conversation - Describe what you want in plain language, like onboarding a new team member
2. Agent asks for what it needs - It will request capabilities, documents, or clarification
3. Agent drafts instructions - Writes its own instructions from the conversation for your review
4. Review and tweak - Read the draft, make adjustments, and approve
5. Iterate over time - Return anytime to improve

Best Practices

Do:

• Be specific about the expected outcome
• Explain the "why" behind important rules
• Provide examples of good and bad behavior
• Define escalation paths for edge cases

Don't:

• Write novel-length instructions upfront
• Assume the agent will infer unstated requirements
• Include irrelevant context
• Forget to update instructions as needs change

The Intern Analogy

Think of setting up an agent like onboarding a new intern:

1. Explain the job and the goal
2. Provide context and resources
3. Set boundaries - what should they never do?
4. Start supervised and monitor their work
5. Gradually expand responsibility as trust is earned

Version Control

Agent instructions are automatically versioned, so you can:

• Track changes over time
• Revert to previous versions if needed
• Compare versions side-by-side

Learn More

• Agent Instructions Documentation
• Agent Design Best Practices
• Prompt Engineering Guide