How to make AI agents work at B2B SaaS
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Most B2B SaaS companies have tried AI agents. Few have scaled them. The difference is rarely the technology. It's who owns the agents and how teams are set up to build them.
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Most B2B SaaS companies have experimented with AI agents. Far fewer have made them part of how sales, customer success, product and engineering, and finance actually work.
In this lunch webinar, Leilei Tong, Head of Customer Success at Abundly, shares what we've learned from working with B2B SaaS companies: where agents create real value, how to scale them without losing control, and what separates successful adoption from stalled pilots. Expect concrete examples and practical takeaways.
We'll cover:
- Where agents create real value: high-impact agents across sales, customer success, product and engineering, and finance
- Governance that scales: how to put ownership in the teams while a central function stays in control
- Lessons from the field: the most common pitfalls and how to avoid them
- Getting started: a practical checklist for your own organization
There will be plenty of time for questions.
Who should attend
Leaders and team leads in B2B SaaS companies.
Speakers
Leilei Tong
Head of Customer Success, Abundly AI
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This event requires registration to attend.
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