Pricing & Credits FAQs

Yes, Tier 1 subscribers can purchase additional credits when they exceed their monthly allowance.

Available credit packages

Extra Credit Package for Tier 1:

• 2,000 additional credits for $15 USD
• Perfect for months when you need more than your base allocation
• Credits are added immediately to your account balance

When to consider extra credits

• You're approaching your monthly credit limit
• You have a temporary project requiring more agent usage
• You want to avoid upgrading to Tier 2 permanently
• You need flexibility for seasonal usage spikes

How to purchase

1. Log into your account at app.abundly.ai
2. Navigate to Billing in your account settings
3. Look for "Extra Credits" section
4. Select the 2,000 credit package ($15 USD)
5. Complete the purchase through the payment system
6. Credits are added immediately to your available balance

Cost comparison

• Tier 1 + Extra Credits: Base plan + $15 for 2,000 credits
• Tier 2 upgrade: Higher monthly cost but includes more base credits
• Best for: Occasional extra usage without permanent plan change

Questions?

If you need help purchasing extra credits or want to discuss upgrading your plan, contact us at support@abundly.ai.

Yes, you need an active subscription or sufficient credit balance to keep your agents running. If credits run out, agents pause automatically but no data is lost—they resume immediately once you add credits or choose a plan. See our Pricing documentation for full details.

You cannot top up credits while on trial—you must first activate a paid subscription. Go to Billing → Plans, choose a tier, and activate. You'll receive subscription credits immediately and can then purchase more in Billing → Credits.

For full details, see our Pricing documentation.

Here are the key ways to reduce your AI agent costs:

• Run less frequently – Schedule tasks hourly instead of every few minutes when possible
• Minimize context size – Only include essential information for the task
• Use agent documents wisely – Store reference info with "Summary" visibility so it's retrieved only when needed
• Simplify instructions – Keep them clear and concise; simpler often works better
• Choose a cheaper model – Switch from Claude Sonnet to a more economical option if your use case allows

For detailed optimization strategies, see our Agent Optimization Guide.

Yes! Go to your account settings, navigate to subscriptions, choose a plan, and complete the upgrade. Your subscription starts immediately, all data remains intact, and you can then purchase additional credits.

For full details on plans and pricing, see our Pricing documentation.

Go to Billing in your dashboard, then click the Credits tab to top up. Note: You must have an active paid subscription (credit top-up is disabled during trials). For full details, see our Pricing documentation.

Credit usage varies based on task complexity, context size, and the LLM model used. For example, a simple news check might use ~50 credits, while analyzing a meeting transcript and drafting follow-ups could use ~175 credits. For detailed examples and optimization tips, see our Agent Optimization Guide.

Abundly uses a credit-based pricing system—you pay for credits consumed when agents perform actions like sending emails, analyzing documents, or making API calls. Costs vary based on task complexity, from ~50 credits for simple tasks to ~5,000 for complex operations. All plans include unlimited agents and team members, with unused credits rolling over. For full details on plans and pricing, see our Agent Optimization Guide.

Abundly uses credit-based pricing with no per-seat costs:

• Unlimited agents and unlimited team members included
• You only pay for credits consumed when agents perform actions
• Three tiers: Small, Business, and Enterprise

View current pricing at app.abundly.ai/prices.

For details on how credits work, billing, and managing costs, see our Pricing documentation.

When your credits reach zero, your agents will automatically pause—but don't worry, all your configurations and data remain safe. Simply add more credits through your dashboard to resume service immediately. For full details on credits and pricing, see our Pricing documentation.

This is expected—credit top-up is disabled during trials, even if you've selected a paid plan. Once your trial ends, the top-up button becomes available. Contact support@abundly.ai if you urgently need more credits before trial ends.

For full details on credits and billing, see our Pricing documentation.