What happens when I run out of credits?

Starting in June 2025, Abundly enforces credit limits to ensure sustainable platform usage.

When credits are depleted

• Agents automatically pause: Your agents will stop running when your credit balance reaches zero
• No interruption to data: All your agent configurations, documents, and chat history remain safe
• Easy restart: Agents resume immediately once you add more credits

What you need to do

If you have an active subscription:

• Purchase additional credits to keep your agents running
• Credits can be bought through your account dashboard

If you don't have a subscription:

• Choose a subscription plan to continue using your agents
• Visit your account settings to select the plan that fits your needs

Preventing unexpected stops

• Monitor your credit balance regularly in your dashboard
• Set up low-credit notifications if available
• Consider pausing unused agents to conserve credits

Getting help

If you need assistance with credit management or have questions about subscription plans, contact us at support@abundly.ai.