Support & Troubleshooting FAQs
Help, errors, fixes - Get support and resolve issues
Support & TroubleshootingWhat does the 'Overloaded' error mean when trying to create an agent?
What does the 'Overloaded' error mean when trying to create an agent?
The 'Overloaded' error means the LLM provider (e.g., Anthropic/Claude) is experiencing high traffic. Wait 5-10 minutes and try again—it usually resolves on its own. You can also try switching to a different model temporarily.
For more troubleshooting tips, see our Troubleshooting guide.
Support & TroubleshootingWhom can I contact for support?
Whom can I contact for support?
Email support@abundly.ai for technical support. Include a clear description, steps tried, and any error messages. We typically respond within 24 hours on business days.
For common issues and self-service solutions, see our Troubleshooting guide.
Support & TroubleshootingWhy does my verification code show 'Invalid or expired code' error during login?
Why does my verification code show 'Invalid or expired code' error during login?
Each new verification code invalidates all previous ones. Check your email for the most recent code (look at timestamps) and use that one. Codes expire after 30 minutes. Don't request multiple codes in a row—each request invalidates the previous one.
For more help, see our Troubleshooting guide.
Can't find what you're looking for? Contact us at support@abundly.ai