Support & Troubleshooting

What does the 'Overloaded' error mean when trying to create an agent?

The 'Overloaded' error occurs when Anthropic/Claude's servers are experiencing high traffic and are temporarily overloaded.

What this means

This error happens when:

  • Anthropic/Claude's servers are at capacity
  • There's high demand on the AI model infrastructure
  • The servers are temporarily unable to process new requests

How to resolve it

Wait and retry:

  • This is a temporary issue that usually resolves within 5-10 minutes
  • Simply try creating your agent again after waiting a few minutes
  • The error typically clears up on its own as server load decreases

If the problem persists:

  • Wait 10-15 minutes and try again
  • If you're still experiencing issues after 15+ minutes, contact our support team at support@abundly.ai

Why this happens

This error is on Anthropic's side (the AI model provider), not with Abundly's platform. It's similar to when a popular website gets too much traffic - the servers need a moment to catch up with demand.

Future improvements

We're working on making this error message clearer and more user-friendly to better explain what's happening and what to do next.

Last updated: 6/26/2025

Still have questions? Contact our support team